I am currently designing the Digital Evidence Management system for the demands of modern policing and law enforcement at Axon

I'm Lâm [læm]; I'm a versatile designer based in Ho Chi Minh City. I'm obsessed with the Growth Design mindset and have just opened a training program for other designers in Vietnam. I've also started practicing more sports recently, with running, boxing, and tennis.

How I got here

In the first five years of my career, I have worked in various roles. With a background in Computer Science, I worked as a Front-end Engineer, Web developer, and UI UX Designer. Started a company, closed it. Worked as a Sound designer and game Music Producer, then stopped in 2014.

I then joined Lazada, one of the biggest E-commerce platforms in Southeast Asia. I was responsible for many significant features and took care of the Catalog, Product Page, and Checkout Vertical. I met many great folks here, working directly with Paul and Jon in the team of 14 designers.

Since Alibaba acquired Lazada for 4 billion USD, I have decided to move on and became the Lead experience designer at Aleph, a creative technology studio from Singapore. I worked with banks and financial giants such as Standard Charter, Vietinbank, VP Bank, Prudential Finance, etc. With an outstanding mentorship from Poon, I have learned more about design.

I left Aleph in mid-2018 and led the design team at Zalo, the 100m+ user social app in Vietnam. I have helped build a DesignOps culture, establishing the process of creating a Design-driven organization.

In 2019, I joined BAEMIN Vietnam, a joint-venture between Woowa Brothers Korea and Delivery Hero, in a mission of delivering food and building a lifestyle platform for Vietnamese users. I led and grown a team of 12 members including Product Designers, UX researchers, UX Writer to build one of the most user-friendly and lovable product in the market.


Besides work, I put a lot of effort into building the first community of UX practitioners in Vietnam. I've been the founding member of the UX Vietnam Community → since 2018, hosted the first international UX event in Vietnam. It has created great awareness and attention for the young UX practitioners of Vietnam and the region. This success was a big thanks to all the friends and speakers: Zoey, Aldrich, Chris, Hieu, Wendy, Randy, and Khoi Vinh.

Last year, I started running a new podcast called Design Stories for UXVN, where I interviewed many Vietnamese designers about the stories in design.

Other stuff

I did have some writings on Medium/@thailam sometime ago, primarily written in English.
Before the COVID pandemic, I traveled a lot and loved challenging myself with many activities. I wrote some of my experiences here.

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